Investigating Patients' Perceptions of Residential Substance Use Treatment. Is Drop Out a Deliberate or Impulsive Act?
Helga Ombostad
Eli Otterholt
Marianne Stallvik
SimpleOriginal

Summary

Patients who dropped out of residential SUD treatment often did so after prior consideration, not impulsively. High psychological burden and limited staff access were key factors, despite confidence in staff competence.

2021

Investigating Patients' Perceptions of Residential Substance Use Treatment. Is Drop Out a Deliberate or Impulsive Act?

Keywords dropout; patient perspective; psychological; residential treatment; substance use disorder

Abstract

The underlying mechanisms of drop out in residential substance use disorder (SUD) treatment were investigated from the users’ perspective to identify what impacts their drop-out. A survey-based design was used in this study of patients who had decided to drop-out from residential SUD treatment with a therapeutic community approach. The survey included items such as patient satisfaction, psychological burden, and treatment-related factors such as staff competence. We found a high psychological burden among the dropout population. Patients who had considered dropout before leaving treatment reported significantly more difficulty from program-related treatment factors. The patients reported confidence in staff competence. A need for increased access to staff was reported, especially among those actively considering drop-out. Our results suggest that dropping out might not be an impulsive act but a result of prior consideration and decision-making. The study has important clinical implications for social and health services to consider to reduce dropout.

Investigating Patients’ Perceptions of Residential Substance Use Treatment. Is Drop Out a Deliberate or Impulsive Act?

The processes and mechanisms underlying dropout from residential substance use disorder (SUD) treatment programs are complex (Nordheim et al., Citation2016; Ormbostad et al., Citation2017). The patient population has a high prevalence of co-occurring health issues in addition to SUD requiring roughly 80% of the resources of the Norwegian specialized treatment system (Hser et al., Citation2017; Kalseth et al., Citation2017; Marsden, Gossop, et al., Citation2000; Pasareanu et al., Citation2015; Staiger et al., Citation2014).Few studies have examined the effectiveness of substance abuse treatment from the patients` perspective (Montgomery et al., Citation2014), although client perspectives on treatment have been shown to be important for improving health care (Doyle et al., Citation2013; Urbanoski, Citation2010). Previous studies of dropout from substance abuse treatment and rehabilitation have mostly focused on enduring patient factors, mainly demographics, from the clinicians` perspective, and have focused on completers instead of dropouts (Brorson et al., Citation2013). The findings from three reviews investigating dropout and risk factors have proven inconclusive (Baekeland & Lundwall, Citation1975; Craig, Citation1985; Stark, Citation1992). The most recent review on SUD treatment even concluded that further research on simple demographic data is of limited value as only cognitive deficits, low treatment alliance, youth and personality disorders were consistent risk factors (Brorson et al., Citation2013). Ravndal et al. (Citation2005) came to the same conclusion concerning specific personality disorders, whereas higher levels of mental distress were associated with increased risk of dropout in more recent studies from residential SUD treatment (Andersson et al., Citation2018; Stallvik & Clausen, Citation2017).According to international and Nordic research, the treatment completion rate is about 20–50% (Lopez-Goni et al., Citation2008; Ravndal et al., Citation2005; Simpson et al., Citation1997) and dropout ranges from 17–57% in residential SUD treatment (Andersson et al., Citation2018; Deane et al., Citation2012; Samuel et al., Citation2011). Positive treatment outcomes are one of the most consistent factors associated with treatment completion (Ball et al., Citation2006; Beynon et al., Citation2008; Dalsbø et al., Citation2010; Hser et al., Citation2004; Meier et al., Citation2005; Ravndal et al., Citation2005; Zhang et al., Citation2003). Positive outcomes from residential treatment include reduced psychiatric symptoms and reduced substance use (Andersson et al., Citation2019). As there seems to be no significant clinical improvement when dropout occurs before three months, dropout from residential treatment for SUD represents a major barrier for successful outcomes (Eaton, Citation2004; Hawkins et al., Citation2008; Simpson, Citation1981). A qualitative study from Sweden reported that discharge from medication-assisted treatment (MAT) for persons with heroin addiction often was followed by substance abuse. Some of the discharged persons tried to continue MAT on their own by buying medications illegally, which often were financed by criminal activities. In addition, the living conditions, relation to family and health were negatively affected (Svensson & Andersson, Citation2012). For persons executing a sentence (§12-paragraph for legal statute) at the time of dropout, a consequence is returning to jail. According to Fisher and Neale (Citation2008), patients who enter treatment through the criminal justice system often have reduced opportunities for user involvement. However, it has been reported retention rates for patients that had entered the treatment via the compulsory criminal justice interventions that were similar to those entering SUD treatment voluntary (McSweeney et al., Citation2006).Dropping out of treatment has several serious consequences related to both somatic and psychosocial health. Of these, the increased risk of overdose is the most severe (Mathers et al., Citation2013; Ravndal & Amundsen, Citation2010; Strang, Citation2015). The literature on patients` subjective reasons for leaving treatment is particularly scant and under-investigated with some studies reporting participation rates as low as 5% (Ball et al., Citation2006; Coulson et al., Citation2009; Laudet et al., Citation2009; Nordheim et al., Citation2016; Palmer et al., Citation2009; Sayre et al., Citation2002). Until 2007, service research largely ignored the perspective of patients with SUD (Ali et al., Citation2017; Carlson & Miller, Citation2006; Tsogia et al., Citation2001) .Therefore, the need for more knowledge seems crucial to prevent dropout through better understanding and alignment with patients’ needs. Knowledge concerning the processes that precede the decision to leave treatment and the degree to which impulsivity affects dropout is scant and inconclusive. Reviews by Loree et al. (Citation2015) and Stevens et al. (Citation2014) found that impulsivity is a vulnerability factor for poor treatment outcomes and different conclusions. Ignoring patients’ real needs and morbidity increases the risk of dropout, lack of attendance and poorer treatment in terms of substance use and symptom severity in other life areas (Angarita et al., Citation2007; Magura et al., Citation2003; Schulte et al., Citation2010; Stallvik & Nordahl, Citation2014).Stress plays a crucial role in drug addiction, and it is an important trigger of relapse (Ruisoto & Contador, Citation2019). Preliminary results from Therapeutic Community (TC) studies have suggested an association between stress and length of stay including associations between higher levels of stress at intake and the likelihood of dropout (Marcus et al., Citation2009, Citation2013). In an early study, Craig (Citation1985) argued that the interaction between patient and content of the treatment had greater impact than patient-related factors alone, and that effective measures to reduce dropout can occur when it is considered a challenge for employees and not merely a problem for patients.The quality of health-care services may be indicated by patient satisfaction (Trujols et al., Citation2014). Marsden, Stewart, et al. (Citation2000) argued that research on the quality of SUD treatment should focus on satisfaction with staff and program factors. Several studies have linked higher levels of satisfaction to retention in treatment and the association between low treatment satisfaction and increased risk of dropout (Marrero et al., Citation2005; McKellar et al., Citation2006; Morris & McKeganey, Citation2007; Schulte et al., Citation2011; Shipley et al., Citation2000). The results from a recent study from inpatient treatment suggest that the importance of confidence in staff competence and user involvement are connected to improvement experienced by patients (Andersson et al., Citation2017). Together, these factors can increase the probability of patient retention by reducing dropout and the severe consequences when it occurs.The reasons for dropout from treatment are different and previous research is inconclusive. There is a clinical need to investigate why patients drop out so that treatment can be tailored to fit their needs. Adjustments may be necessary when there are internal issues that require intensified psychological/medical services or external issues caused by the program or living environment (Andersson et al., Citation2018; Harley et al., Citation2018). Identifying the reasons and mechanisms underlying treatment dropout beyond those in the existing literature could have important clinical implications and pinpoint potential areas to improve clinical services. The present study goes a step beyond previous research by trying to capture thoughts and emotions in advance of dropping out to understand and identify any process prior to the event. The aim of this study was to investigate; (1) how patients perceived treatment before dropout at a modified residential TC program and (2) which factors may have contributed to the decision to leave treatment. Finally, we examined (3) differences between noncompleters with and without thoughts of dropout and whether dropout seems to be a deliberate or impulsive act.

Materials and methods

Design and study settings

The study was conducted at the point of dropout at a publicly funded residential institution for multidisciplinary specialized SUD treatment in the middle region of Norway. Residential treatment in Norway can include both hospital-based inpatient services and specialized drug and addiction treatments in residences outside hospital settings were patients live and get treated at the same time. Residential treatment programs can be therapeutic communities, but also other programs were people stay and receive treatment at the location. The survey was conducted over a five-year period (2012–2017) and approved by Norwegian Social Science Data Services. The residential treatment facility has a systemic approach, providing a six to nine-month modified TC program for SUD (Evans & Kearney, Citation2017). The program is structured and organized in stages, and treatment is largely group-based with mandatory and voluntary groups in addition to individual therapy (Dye et al., Citation2009). Environmental therapy consists of a highly structured daily regime organized according to a routine and program activities emphasizing personal responsibility and self-help using peer models. Patients are exposed to different roles and relationships that they themselves can take during the treatment program. Through three treatment stages they are receiving increases in levels of responsibility and thus have roles with more responsibility at the later stages than in the beginning (De Leon, Citation2003). Staff are made up of social workers, nurses, and psychiatrists, and both individual and group sessions are used. Individual adjustments to treatment are made according to patients’ needs and are based on psychological assessment/evaluation and environmental observations in consultation with the patient. The modifications of the program are due to increased knowledge on co-occurring disorders among patients with SUD (Sacks et al., Citation2010), as well as claims from the Norwegian Patient Rights Act and the Special Health Services Act, where the patient is granted rights to individually tailored treatment (Skotland, Citation2011). The modified TC treatment model are more flexible, less intensive and the treatment is more individually tailored (Sacks et al., Citation2010). In addition, the institution has implemented family therapy based on a systemic approach (Jones, Citation1993). Treatment in Norway is free of charge and there is a high trust from users of our health care services in general, but also in the SUD treatment section. Patients are treated when needed, and with the respect and dignity they need and deserve.

Definition of dropout

Definitions of dropout vary. Thus the lack of a unified definition of dropout in the literature represents a challenge for the comparison of results (Brorson et al., Citation2013; Evans et al., Citation2009). In the present study, the term ‘dropout from treatment’ was widely defined as noncompletion of a planned residential program. Transferring patients to other treatment facilities may be an attempt to avoid dropout. We also included the patients who were discharged before treatment completion. Previous studies comparing discharged and not discharged found no demographic nor clinical differences, and these groups have therefore been merged in other studies of dropout (Andersson et al., Citation2018; Lejuez et al., Citation2008).Patients enrolled in this study had decided to leave treatment; and were discharged or transferred to other institutions. It should be noted that some patients regretted leaving and returned to the institution within days, but they were still defined as ‘dropouts’ and their thoughts were included. Dropout was defined as an impulsive act when the person who left treatment did not report any dropout thoughts during the treatment stay. About 20% of the dropout population received treatment according to §12. The § 12 law provides the opportunity that criminal proceedings may in some cases take place in approved treatment facilities for SUD. Transfer and administrative discharges were included as dropouts since they dropped out of the original placement and were transferred or discharge because of the dropout and not other circumstances.

Participants and procedures

Participants were patients with an illicit SUD defined by the diagnostic instrument International Classification of Diseases-10 (ICD-10) World Health Organization [WHO], Citation1992) who had undergone detoxification before entering residential treatment. During the five-year study period (2012–2017), 98 out of 234 (42%) patients left treatment and 68 (69%) of these responded positively to participation. One patient was transferred to a psychiatric ward and one is deceased. A total of five (8%) patients were unilaterally discharged and six (9%) were transferred to another institution. Data were collected using a questionnaire designed for this study. At the point of dropout, patients were informed of the study as part of the dropout procedure at the clinic and requested to complete the questionnaire and consent to participate. The questionnaire was distributed in an envelope bearing the researcher’s name and delivered to a mailbox (researcher access only) to reduce the possibility of responses being affected by or in conflict with their relationship to staff. Those who for various reasons had not received the questionnaire or had no opportunity to respond were contacted by the principal investigator and requested to respond to the questionnaire by telephone. Reasons for noncompletion of the questionnaire were that patients did not want to participate, or could not be reached. The study was reviewed and approved by Norwegian Social Science Data Services for research.

Measures

In addition to discussions with professionals and researchers in the field, the process of developing the questionnaire started in April 2012 with the collection of information on patients` experiences through two group interviews. This method was inspired by focus group techniques without fulfilling the formal requirements (Malterud, Citation2003). It is useful at an early stage for developing questionnaires in quantitative research and for clarifying research questions (Johannessen et al., Citation2007). The first group consisted of five patients, and the session was conducted at in an early phase of treatment. Two of these patients had a previous history of treatment dropout. The second group consisted of only two patients in their last phase of treatment. Both groups were asked the following question:‘What questions should we ask patients who are considering dropping out of treatment? What is important to know about patients before they decide to leave?’ The 24-item questionnaire was partly based on items from a standardized questionnaire for assessing treatment satisfaction developed by the Norwegian Knowledge Center for the Health Services (Dahle & Hestad Iversen, Citation2011). An abbreviated version of the questionnaire (ten items) was included in the present study. The following variables were included (1) Demographic characteristics (age, gender, housing, major source of income, employment status and previous treatment); (2) Self-reported psychological burden at the time of dropout (presence/absence of symptoms of depression, anxiety, trauma, internal turmoil and other); (3) Patients` subjective reasons for leaving treatment (program(PRF)and nonprogram-related reasons(NPRF)). (4) Questions concerning the mechanisms underlying dropout (did you have thoughts of dropout and for how long, and when did they start?); (5) Program expectations and experiences (questions about treatment factors the patients had perceived to be difficult, treatment satisfaction, reception at the institution, waiting time, feeling secure, being met with respect and courtesy and if they had received enough information before intake); (6) Relations with clinical staff and other patients in treatment (staff competence, enough time for conversations, and importance of fellow patients). Variables were measured on a five-point rating scale ranging from ‘1’ (not at all”) to ‘5’ (to a considerable degree).

Data analysis

Descriptive statistics were used to describe sample demographics, self-reported psychological characteristics, patients’ subjective reasons for dropout and treatment satisfaction scores. To investigate whether dropout seems to be a deliberate or impulsive act, Mann-Whitney U tests were used to examine differences in mean of scores between patients that had and had not considered dropout for up to two months before leaving treatment. The following variables were included: patient satisfaction, self-reported psychological burden and sum of treatment-related factors rated difficult by the patient. Data analysis was conducted using SPSS software version 22;IBM SPSS Statistics, Armonk, NY, USA).

Results

Demographics and clinical variables

Patient characteristics are shown in Table 1. A total of 68 participants were included in the study, 50 (74%) of whom were men and 18 (27%) women which provides an adequate picture of the population at the institution. Ages ranged from 18 years old to the mid-50s. Mean treatment time before dropout was 47.9 days (standard deviation 44.695 days), ranging from 1 to 157 days. Dropout occurred before 30 days (defined as ‘early dropouts’) for about half of the participants (33), 17 patients dropped out of treatment within the first week.

Table 1. Sample characteristics (N = 68).

Self-reported psychological variables

At the time of dropout, about one third of the patients reported symptoms of anxiety, 40% felt depressed and 66% reported emotional chaos. At the time of dropout, a total of 30% reported that they had experienced trauma/abuse in their lifetime.

Reasons for dropout

Patients’ subjective reasons for leaving treatment were categorized into PRF and NPRF. PRFs was reported by 23 (35%) and NPRFs by 33 (51%) as reasons for leaving, while 23% reported both PRF and NPRF as reasons. About 60% reported one reason for dropout, whereas 40% reported multiple reasons (two or more). Patients who were discharged (5) or transferred to another institution (6) comprised 17% of the total. Unspecified reasons for dropping out in the ‘other’ category were cited by 14 (22%). There is no certainty around what these other cases involve.

Nonprogram-related factors

Half of the participants reported external influences as reasons for leaving treatment. Of these, 14 (21.6%) referred to significant others (e.g.; partner, network, children), three (4.6%) related their decision to the economy and four (6.2%) referred to school/work.

Program-related factors

In terms of PRFs, the TC work structure was reported to be difficult and challenging by 29 (43%) patients. Group therapy was reported challenging and difficult by 19 (28%). Having to share accommodation with others was reported to be difficult by 10 (15%) patients. Not having access to clinical staff when needed was reported as challenging by 26 (39%) patients.

Treatment satisfaction

Ten items assessing levels of satisfaction with different aspects of the residential treatment were selected for the present study. In terms of expectations 15 (24%) found the waiting time for admission to be long/very long and nearly 35 (57%) reported receiving insufficient information about the institution before admission. A satisfactory reception to the institution was reported by 64 (94%) (high/very high response category) and 61 (89%) experienced respectful and courteous treatment. None of the patients experienced patronizing or offensive treatment by the clinical staff. However, seven (11%) did not feel safe at the institution (not at all or satisfied to some degree). In terms of potential benefit from treatment (high/very high response category), 49 (71%) reported a belief that they would have benefitted from it if they had continued treatment.

Relations with staff and fellow patients

A total of 49 (72%) reported medium/high/very high confidence in staff competence although 26 (43%) felt they had not received enough time for conversations and contact with clinical staff. The importance of fellow patients varied, 53 (77%) rating them as high/very high in importance, and 15 (23%) rating their importance as low/very low.

Impulsive versus deliberate dropouts

One of the main findings was that a majority, 41 (66%) had actively considered leaving treatment for up to two months before dropout and 27 (69%) of these had considered leaving from the day they arrived at the clinic. The remaining twelve (31%) had considered leaving one to two months before they dropped out.Differences in mean scores (patient satisfaction, psychological burden and sum of treatment-related factors rated difficult) between those actively considered leaving and those that had not considered leaving for up to two months before leaving treatment are shown in Table 2.

Table 2. Differences among non-completers with and without active thoughts of dropout in relation to satisfaction scores, psychological burden and different treatment aspects.

In this sample of 68 patients in residential SUD treatment who dropped out over a five-year period, 33 (49%) dropped out within the first month (defined as early dropouts). Half of these dropped out within the first week. In terms of self-reported psychological issues, 44 (66%) reported internal turmoil/chaos and more than two psychological issues, showing high psychological burdens in the sample. Those who dropped out after 30 days, reported significantly greater psychological burdens (p = .036) than early dropouts.A significant majority of dropouts reported having active thoughts of dropout before leaving treatment i.e., 27 (69%) had them from day one, although they believed they may have benefited from staying. They also reported more difficult PRFs and that fellow residents were of less importance to them. The significant differences between those who actively considered dropout versus those who did not were found in the variables ‘potential benefits from treatment’ (p = .002), ‘importance of fellow residents’ (p = .037) and ‘sum of treatment factors rated as difficult by the patient’ (p = .016).

Discussion

Program and nonprogram related factors in leaving treatment

About half of the 68 participants in the study dropped out before 30 days had passed, with 69% who considered leaving treatment from the first day despite a large number reporting they could have benefitted from staying. PRFs were reported by 35% and 51% reported NPRFs as reasons for leaving treatment, while 0% reported two or more reasons. The ‘other’ category of reasons for dropping out were reported by 22%.Most of the sample (75%) reported confidence in staff competence and a presumption of potential treatment benefit (high/very high response category) if they had remained in treatment. However, whether emotional distress exceeding levels of tolerance affected their ability to adapt and behave according to the institution demands and their own feelings was not confirmed. Associations between high levels of psychological distress during the first month in treatment and lower adherence to the program have been found in previous TC studies, suggesting that their mental state may prevent patients from fully participating in the TC (Goethals et al., Citation2015). Emotion regulation may be understood as the ability to adapt and respond adequately with flexibility and tolerance when experiencing negative emotions (Gratz & Tull, Citation2010). Patients’ ability to understand and interpret high levels of negative emotions and persist in goal-directed behavior has been reported as an important indicator of treatment persistence (Hopwood et al., Citation2015). Given the heavy psychological burden among dropouts in the present study, it should be discussed whether lower distress tolerance, mainly referred to as ‘the perceived capacity to withstand negative and emotional and/or other aversive states’ (e.g., physical discomfort) could be an issue. Daughters et al. (Citation2005) found psychological but not physical distress to predict dropout from a residential facility for SUD treatment. Unlike completers, anxiety sensitivity and significant higher levels of cortisol were found to be a predictor of dropout (Daughters et al., Citation2009). Targeting emotional distress at an early stage of treatment and helping patients develop other coping strategies than substance use may reduce early dropout.

Therapeutic community work structure

Our results revealed that more than 40% found the structure of the TC program to be problematic. Although TCs vary in content and form, treatment experiences in TCs has previously been described as restrictive and stressful, requiring extensive coping strategies for recovery (Marcus, Citation1998). Patients in our sample with high psychological burdens may find the treatment more stressful and may not possess extensive coping strategies, and therefore dropout. Not knowing the principles of the treatment program and its expectations can cause stress if patients are not prepared. Preparing patients before intake and reassuring them from the beginning may reduce stress. Again, the lack of information (57%) and unmet needs for conversations (43%) could be seen in this context and may lead to patients perceiving the TC work structure to be difficult.Other studies of the perceived hospital ward atmosphere in TC facilities have underlined the importance of orderliness of the therapeutic environment with regards to treatment completion (Carr & Ball, Citation2014). McKellar et al. (Citation2006) found that vulnerable patients at high risk of dropout seemed to profit in an environment characterized by a high degree of support but low control.In residential treatment, support from significant and important others may not always be available, and support from clinical staff is even more important. In the present study, 43% of the dropout population reported receiving insufficient time for conversations with clinical staff. Together, these findings represent a challenge concerning the need for monitoring, easier access to clinical staff and individual adaptation to the TC environment. Insufficient information could also be a contributing factor to the reported problems of the TC work structure.

Group therapy

About 28% of patients reported that group therapy was difficult. Participating in group therapy can increase anxiety. Patients with social anxiety disorders may have difficulty in tolerating group-based treatments and require individual treatment sessions beforehand (Book et al., Citation2009; Hartwell et al., Citation2014). Sharing ingroup sessions and pressure to follow the structure of the group may increase the severity of patients` symptoms. Instead of engagement and active participation, which can promote adherence to the program, dropout thoughts may be induced. Previous studies of TCs have shown an association between high levels of psychological distress in the first month and reduced adherence to the TC environment (Goethals et al., Citation2015). Interventions targeting anxiety, depression, worry and distress tolerance, may gradually prepare patients to participate in ordinary groups. Previous studies support this and have shown such interventions to be effective among these patients; some result in significantly greater improvement (Bornovalova et al., Citation2012, Citation2006; Marcus et al., Citation2009; Norr et al., Citation2014).

Treatment satisfaction

Patients` autonomy and influence on treatment services are crucial in treatment for SUD (Brener et al., Citation2009; McCallum et al., Citation2016; Ormbostad et al., Citation2017; Rance & Treloar, Citation2015). Previous studies have found satisfaction to be significantly associated with completion of treatment (Marrero et al., Citation2005; McKellar et al., Citation2006). Patients who reported lower levels of treatment satisfaction were 2.5 times more likely to dropout (Marrero et al., Citation2005). A positive association was seen between greater levels of service intensity, satisfaction, completion and retention, especially for patients in residential treatment (Hser et al., Citation2004). Most patients in the current study (95%) felt that they had been received in a satisfactory manner. However, the high percentage of patients who found important components of the treatment difficult, is an important issue that can be resolved by adjusting the program structure and customizing the treatment further to fit their needs. A large number of patients report confidence in staff competence and believed that they could have been helped if they had remained in treatment. Thylstrup (Citation2011) underlined the necessity of a contextual understanding of the program components and found that better patient experiences of staff availability were strongly correlated with all aspects of treatment satisfaction.

Relations with clinical staff and other patients

It is well established that the quality of the working alliance between patient and therapist is of great importance with regards to retention and outcome of treatment; and that lower-quality alliances are associated with higher dropout rates (Brorson et al., Citation2013; Kothari et al., Citation2010; Meier et al., Citation2006). Although we know that frequency is a major factor, we know too little of what defines the quality of this relationship (Meier et al., Citation2006). A core component seems to be the therapeutic bond between emotional connection, support and understanding (Healey et al., Citation2013). A study on the role of therapeutic alliances in SUD treatment showed greater reduction in distress among participants who developed a stronger alliance during treatment (Urbanoski et al., Citation2012). Nearly 70% of those in our study reported confidence in staff competence. However, only 28% reported ‘high/very high satisfaction’ on items concerning sufficient time with clinical staff and felt that staff members were not available when needed. The lack of time spent with therapist might then raise the question whether it was possible to develop an adequate treatment alliance prior to the decision of leaving treatment. In a recent study of therapeutic relationships in a TC, the results indicated that the emotional aspect of therapeutic alliances are an important predictor of dropout (Janeiro et al., Citation2018). This coincides with results from a study of patient satisfaction and outcomes amongst completers where staff confidence was found to be the most significant domain of treatment satisfaction correlated with outcome (Andersson et al., Citation2017). Nordheim et al. (Citation2016) found that lack of personal contact with staff was one of the four issues that patients cited as reasons for dropping out of treatment.In the present study, it may be suggested that the relationships and working alliance are perceived as adequate, but that the frequency of time spent with clinical staff was insufficient with regards to their psychological burden and needs. This is consistent with the 75% of the respondents who reported being troubled by psychological problems and who said that counseling was important in a more recent study, i.e. significantly more men than women reported insufficient psychiatric services to meet their needs (Stallvik & Clausen, Citation2017). For patients in a state of emotional distress, the experience of not receiving enough help, may induce or amplify thoughts or feelings about leaving treatment. In a recent TC study, retention amongst vulnerable patients was found to be affected by intensive care and support together with time and space (Tompkins et al., Citation2017).

Is dropout a deliberate or impulsive act?

Most of the dropout population reported deliberately leaving treatment. This finding seems to be in line with the results of Bankston et al. (Citation2009), who reported that the level of impulsivity upon admission was not associated with treatment retention among residents in a TC. One of our main findings was that a large majority of the dropout population (66%) had considered leaving treatment, and they reported that treatment-related factors are difficult (groups, work structure). A case study by Ormbostad et al. (Citation2017) found that the dropouts had thoughts of dropout and a decision-making process prior to the dropout. By monitoring and supporting high-risk patients, early attrition could be reduced (Harley et al., Citation2018). In the present study, patients who had considered dropout before leaving treatment, reported other patients to be less important than those without such thoughts. This finding is supported by a qualitative study by Nordfjærn et al. (Citation2010) in which failure to establish positive social relations was reported as a core reason for premature dropout and that social relationships with therapists and fellow patients was important with regard to treatment experiences, which increased motivation. Patients also reported they were convinced to stay in treatment by their fellow patients. These influences and support could be essential in a TC setting where the methodology is based on a high degree of involvement with other patients and their treatment. In any case, attention should be paid to this obstacle during treatment to target those who are most likely to drop out and give special attention to them.

Strengths and limitations

Although we believe the present study has important clinical implications, it has limitations. Therefore, the findings should be interpreted with caution. The sample size is small (n = 68) and based on a predominantly male population in a TC. However, it reflects the actual ratio of men to women in this population. Moreover, in the present study dropout is widely defined and we do not know how many of those left treatment, returned or completed it. The main reason for this was to focus on patients` thoughts when they leave or do not follow their planned program. Finally, the study gives us no information about completers and their dropout thoughts, which might be present but resolved because they remained in treatment. One of the study’s strengths is that the data were collected at the time of actual dropout, making it possible to capture the patients’ current emotional state. The response rate was relatively high because approximately 60% of the dropout population at the institution responded. To our knowledge, this is high compared with other dropout studies (Ball et al., Citation2006).

Implications

Results from this study suggest that the processes before dropout occurs are deliberate and that interventions can be tailored to meet the patients’ needs. Providing enough information about the treatment program and its elements before they come might reduce early dropout, also securing them the first month and reassuring them that these dropout thoughts are normal and quite common and that they should express them instead of trying to hide that they are having them. For those dropping out later because of high psychological burdens, these can be met by giving their psychological issues attention as well as addressing their SUD issues simultaneously to reduce dropout.

Conclusions

In summary, our findings seem to suggest a complex interaction between the individual and the environment that causes dropout, even though patients may seem to have confidence in the clinical staff and the treatment program. Explaining and understanding patients’ perceptions of the term ‘intern turmoil and chaos’ is challenging. Becoming sober and having to face the consequences of maladaptive behavior caused by years of addiction may be overwhelming. Together with treatment demands, this may exceed the ability to remain in treatment and increase retention. In a process of considering whether to continue or leave treatment, support from fellow patients or therapists might be crucial. It is well known that relationships with significant others are of great importance. However, in residential treatment, the absence of significant others may to some extent be compensated for by the therapists and fellow patients. In addition, high psychological burdens and cognitive deficits may also affect the decision-making process. The importance of meeting patients’ needs for conversations in this process should not be underestimated as this could have serious consequences for affected individuals. The results also imply that the decision to dropout is mostly not based on impulsive reactions, but direct reasons of internal and treatment-related factors that we as service providers can influence to reduce future dropout and improve treatment outcomes.

Abstract

The underlying mechanisms of drop out in residential substance use disorder (SUD) treatment were investigated from the users’ perspective to identify what impacts their drop-out. A survey-based design was used in this study of patients who had decided to drop-out from residential SUD treatment with a therapeutic community approach. The survey included items such as patient satisfaction, psychological burden, and treatment-related factors such as staff competence. We found a high psychological burden among the dropout population. Patients who had considered dropout before leaving treatment reported significantly more difficulty from program-related treatment factors. The patients reported confidence in staff competence. A need for increased access to staff was reported, especially among those actively considering drop-out. Our results suggest that dropping out might not be an impulsive act but a result of prior consideration and decision-making. The study has important clinical implications for social and health services to consider to reduce dropout.

Summary

This study investigated patients' perceptions of residential substance use disorder (SUD) treatment preceding dropout, aiming to determine if dropout is a deliberate or impulsive act. Analysis included demographic data, self-reported psychological burden, reasons for leaving treatment (program-related and non-program-related), and treatment satisfaction. The study employed a questionnaire administered at the point of dropout, with a focus on capturing pre-dropout thoughts and emotions. The findings were analyzed to ascertain the processes leading to dropout and the influence of impulsivity.

Design and Study Setting

The research was conducted at a Norwegian residential SUD treatment facility employing a modified Therapeutic Community (TC) model. Data were collected over five years (2012-2017) from patients with illicit SUDs, who had completed detoxification prior to admission. The program involved a structured, multi-staged approach with group-based and individual therapies, emphasizing personal responsibility and peer support. Individual treatment adjustments were made based on patient needs and assessments. The study received ethical approval from Norwegian Social Science Data Services.

Definition of Dropout

Dropout was broadly defined as non-completion of the planned residential program, encompassing patients discharged before completion, transferred to other facilities, or those who, despite briefly returning, were still considered dropouts. The study included those leaving treatment voluntarily and those mandatorily transferred due to dropout behavior, excluding those transferred for unrelated reasons. Impulsive dropout was defined as instances where the patient reported no prior thoughts of leaving treatment.

Participants and Procedures

Of 234 patients, 98 (42%) left treatment during the study period. Sixty-eight (69%) of these dropouts completed the questionnaire, providing data for analysis. Questionnaires were delivered discreetly to reduce potential bias stemming from patient-staff relationships. Telephone interviews supplemented questionnaire responses for those inaccessible via mail. Non-completion reasons included refusal to participate or inability to contact.

Measures

A 24-item questionnaire, partially based on a Norwegian treatment satisfaction measure, was employed. An abbreviated 10-item version was used in the current study. Data collected included demographics, self-reported psychological burden (depression, anxiety, trauma, internal turmoil), subjective reasons for leaving (program-related and non-program-related factors), pre-dropout thoughts (duration and onset), treatment expectations and experiences (satisfaction, reception, information adequacy, safety, respect), and relationships with staff and peers. Data were measured on a five-point Likert scale.

Data Analysis

Descriptive statistics summarized demographic, psychological, and treatment-related data. Mann-Whitney U tests assessed differences in scores (satisfaction, psychological burden, difficulty ratings of treatment factors) between those who had considered leaving and those who had not, within the two months prior to dropout. SPSS version 22 performed the analyses.

Demographics and Clinical Variables

The sample comprised 68 participants (74% male, 26% female), aged 18-mid 50s. Mean treatment time before dropout was 47.9 days (SD 44.7 days). Approximately half (33 participants) were considered early dropouts (dropout within 30 days), with 17 leaving within the first week.

Self-Reported Psychological Variables

At dropout, significant psychological burden was evident: 40% reported depression, 33% anxiety, and 66% emotional chaos. A total of 30% reported prior trauma/abuse.

Reasons for Dropout

Reasons were categorized as program-related factors (PRFs, 35%) or non-program-related factors (NPRFs, 51%). 23% reported both. Sixty percent reported only one reason, while 40% reported multiple. External pressures (significant others, financial issues, work/school) accounted for half of NPRFs. PRFs included challenges with TC structure (43%), group therapy (28%), shared accommodation (15%), and insufficient staff availability (39%). 22% reported unspecified reasons.

Treatment Satisfaction

While most (94%) reported satisfactory initial reception and 89% respectful treatment, 24% reported lengthy wait times, and 57% insufficient pre-admission information. Despite 71% believing they could have benefitted from continued treatment, 11% did not feel safe.

Relations with Staff and Fellow Patients

Despite 72% reporting confidence in staff competence, 43% felt they received inadequate time for conversations with staff. The importance of fellow patients varied widely (77% rated highly, 23% rated lowly).

Impulsive versus Deliberate Dropouts

Sixty-six percent (41 patients) actively considered leaving for up to two months before dropout, with 69% of these reporting such thoughts from the first day. Significant differences were found between those who considered leaving and those who did not in potential treatment benefits (p=.002), the importance of fellow residents (p=.037), and treatment difficulty ratings (p=.016). Those dropping out after 30 days showed significantly greater psychological burden (p=.036).

Discussion

Early dropouts (within 30 days) comprised half the sample. Sixty-nine percent considered leaving from day one, despite believing they could benefit from treatment. These early dropouts reported greater treatment-related difficulties and assigned less importance to fellow residents. High psychological burden may impact patients' ability to adapt to treatment demands, necessitating early intervention strategies targeting emotional distress and distress tolerance. The findings highlight the crucial role of adequate staff availability and individualized support. The structure and group dynamic aspects of the TC model warrant further scrutiny. The importance of information, a safe environment and early attention to psychological issues is underlined.

Strengths and Limitations

The study's strengths include data collected at the time of dropout and a relatively high response rate (69%). Limitations include a small, predominantly male sample and the broad definition of dropout. The absence of data on completers and their dropout thoughts presents a limitation.

Implications

Interventions should prioritize providing comprehensive pre-treatment information, early intervention for psychological distress, and ensuring adequate staff availability. Individualized program adjustments and support systems for patients with high psychological burdens may improve retention rates.

Conclusions

Dropout is largely a deliberate act driven by an interplay of individual and environmental factors. Addressing patients' psychological needs, improving staff availability, and tailoring the TC program to individual needs can significantly reduce dropout rates and improve treatment outcomes.

Abstract

The underlying mechanisms of drop out in residential substance use disorder (SUD) treatment were investigated from the users’ perspective to identify what impacts their drop-out. A survey-based design was used in this study of patients who had decided to drop-out from residential SUD treatment with a therapeutic community approach. The survey included items such as patient satisfaction, psychological burden, and treatment-related factors such as staff competence. We found a high psychological burden among the dropout population. Patients who had considered dropout before leaving treatment reported significantly more difficulty from program-related treatment factors. The patients reported confidence in staff competence. A need for increased access to staff was reported, especially among those actively considering drop-out. Our results suggest that dropping out might not be an impulsive act but a result of prior consideration and decision-making. The study has important clinical implications for social and health services to consider to reduce dropout.

Summary

This study investigated patients' perceptions of residential substance use disorder (SUD) treatment before dropout, aiming to understand whether dropout is a deliberate or impulsive act. The research was conducted at a Norwegian residential SUD treatment facility using a questionnaire administered at the point of dropout. The study examined demographic factors, self-reported psychological burdens, reasons for leaving (program-related and non-program-related), treatment satisfaction, and relationships with staff and peers. Statistical analysis compared those who considered leaving treatment beforehand with those who did not.

Design and Study Settings

The study employed a qualitative design within a publicly funded Norwegian residential SUD treatment facility offering a modified Therapeutic Community (TC) program. The program, lasting six to nine months, uses a structured, stage-based approach with group and individual therapy. It emphasizes personal responsibility and self-help, incorporating a systemic approach and family therapy. The program is modified to accommodate co-occurring disorders and patient-centered care.

Definition of Dropout

Dropout was broadly defined as non-completion of the planned residential program, encompassing both discharge and transfer to other facilities. Patients who left and later returned were still categorized as dropouts. Impulsive dropout was defined as leaving without prior reported thoughts of leaving.

Participants and Procedures

Of 234 patients, 98 (42%) left treatment during the five-year study (2012-2017). 68 (69%) of these dropouts completed the study questionnaire. Data collection occurred at dropout; questionnaires were distributed confidentially to minimize staff influence. Telephone follow-ups were conducted for non-respondents.

Measures

A 24-item questionnaire (10 items used in the study) was developed using focus group techniques and elements from a standardized treatment satisfaction questionnaire. It assessed demographic information, self-reported psychological distress, reasons for leaving, treatment expectations and experiences, and relationships with staff and peers. Variables were measured on a five-point Likert scale.

Data Analysis

Descriptive statistics summarized demographics, psychological characteristics, dropout reasons, and satisfaction scores. Mann-Whitney U tests compared means between patients who considered leaving versus those who did not, examining satisfaction, psychological burden, and perceived difficulty of treatment factors.

Demographics and Clinical Variables

The sample consisted of 68 participants (74% male), aged 18–mid-50s. Mean treatment duration before dropout was 47.9 days. Approximately half (33) dropped out within 30 days, with 17 leaving within the first week.

Self-Reported Psychological Variables

At dropout, a significant portion reported anxiety (33%), depression (40%), and emotional chaos (66%). 30% reported a history of trauma or abuse.

Reasons for Dropout

Reasons for leaving were categorized as program-related factors (PRFs) and non-program-related factors (NPRFs). 35% cited PRFs, 51% NPRFs, and 23% both. External influences, such as significant others (21.6%), financial concerns (4.6%), and work/school (6.2%) were common NPRFs. The TC work structure (43%), group therapy (28%), shared accommodation (15%), and limited staff access (39%) were frequently cited PRFs.

Treatment Satisfaction

While most (94%) reported satisfactory initial reception and respectful treatment, 24% felt the wait time was excessive, and 57% received inadequate pre-admission information. 71% believed they would have benefited from continued treatment.

Relations with Staff and Fellow Patients

Most participants (72%) expressed confidence in staff competence, yet 43% felt they lacked sufficient time for conversations with staff. The importance of fellow patients varied widely.

Impulsive versus Deliberate Dropouts

66% actively considered leaving for up to two months, with 69% of those considering leaving from day one. Significant differences existed between those who considered leaving and those who did not in perceived treatment benefits, the importance of fellow residents, and the sum of treatment-related difficulties.

Discussion

A substantial number of patients left treatment early despite perceiving potential benefits. High psychological burden significantly impacted later dropouts. The findings highlight the importance of addressing emotional distress early and developing coping strategies. The demanding TC structure, group therapy challenges, and limited staff access contributed to dropout. Improving pre-admission information, increasing staff availability, and tailoring treatment to address individual needs are suggested.

Implications

The study indicates that dropout is often deliberate, with internal and program-related factors playing significant roles. Interventions should address pre-admission preparation, early emotional distress, and individualized treatment modifications to enhance retention.

Strengths and Limitations

The study’s strength is the data collection at the time of dropout. However, the small sample size and male-dominated population limit generalizability. The broad definition of dropout limits the comparability to other studies, and it lacks information on completers' dropout thoughts.

Conclusions

Dropout involves a complex interaction between individual and environmental factors. Addressing high psychological burdens, improving communication with staff, and providing pre-admission information could enhance retention rates. The decision to leave is largely deliberate rather than impulsive.

Abstract

The underlying mechanisms of drop out in residential substance use disorder (SUD) treatment were investigated from the users’ perspective to identify what impacts their drop-out. A survey-based design was used in this study of patients who had decided to drop-out from residential SUD treatment with a therapeutic community approach. The survey included items such as patient satisfaction, psychological burden, and treatment-related factors such as staff competence. We found a high psychological burden among the dropout population. Patients who had considered dropout before leaving treatment reported significantly more difficulty from program-related treatment factors. The patients reported confidence in staff competence. A need for increased access to staff was reported, especially among those actively considering drop-out. Our results suggest that dropping out might not be an impulsive act but a result of prior consideration and decision-making. The study has important clinical implications for social and health services to consider to reduce dropout.

Summary

This study investigated patients' perceptions of residential substance use disorder (SUD) treatment and whether dropout is a deliberate or impulsive act. It examined patient experiences before leaving treatment, contributing factors to their decisions, and differences between those who considered leaving versus those who did not. The study highlights the complex interplay of individual factors and program aspects that influence treatment retention.

Design and Study Settings

The research took place at a Norwegian residential SUD treatment facility offering a modified Therapeutic Community (TC) program. The program, lasting six to nine months, uses a structured, staged approach with group and individual therapy. The modified TC model is more flexible and individualized than traditional TCs, accommodating the high prevalence of co-occurring mental health issues among SUD patients.

Definition of Dropout

Dropout was broadly defined as non-completion of the planned residential program, including early discharge or transfer to other facilities. Even patients who briefly returned after leaving were classified as dropouts. Impulsive dropout was defined as leaving without prior thoughts of doing so.

Participants and Procedures

Sixty-eight of 98 patients (69%) who left treatment during a five-year period (2012-2017) participated in the study. Data were collected via a questionnaire administered at the time of dropout, ensuring capture of immediate thoughts and feelings. The questionnaire assessed demographics, psychological burden, reasons for leaving, treatment satisfaction, and relationships with staff and peers.

Measures

The questionnaire included items on demographics, self-reported psychological distress (depression, anxiety, trauma), reasons for leaving (program-related or non-program-related), thoughts of dropping out, treatment expectations and experiences, and relationships with staff and fellow patients. A five-point rating scale measured responses.

Data Analysis

Descriptive statistics summarized demographic, psychological, and treatment-related data. Mann-Whitney U tests compared mean scores between patients who considered leaving and those who did not, focusing on satisfaction, psychological burden, and perceived treatment difficulties.

Demographics and Clinical Variables

The sample comprised 68 participants (74% male), aged 18-50s. Average treatment duration before dropout was 48 days. Around half dropped out within the first month, with many leaving within the first week.

Self-Reported Psychological Variables

At dropout, approximately one-third reported anxiety, 40% reported depression, and 66% reported emotional chaos. Thirty percent reported past trauma or abuse.

Reasons for Dropout

Thirty-five percent cited program-related factors (PRFs), 51% cited non-program-related factors (NPRFs), and 14% cited both. External influences (significant others, finances, work/school) accounted for half of the NPRFs. Regarding PRFs, the TC structure, group therapy, shared accommodation, and lack of staff access were frequently cited as difficult.

Treatment Satisfaction

Most participants (94%) reported satisfactory initial reception and courteous treatment. However, 15% found waiting times too long, 57% felt insufficiently informed pre-admission, and 11% felt unsafe. Despite this, 71% believed they would have benefitted from continued treatment.

Relations with Staff and Fellow Patients

Most (72%) expressed confidence in staff competence. However, 43% felt they didn't have enough time for conversations with staff. Seventy-seven percent rated peer support as important, while 23% did not.

Impulsive versus Deliberate Dropouts

Sixty-six percent of participants actively considered leaving for at least a month before doing so; many reported these thoughts from the start of treatment. Those who considered leaving reported significantly lower treatment satisfaction, greater psychological burden, and more perceived treatment difficulties.

Program and Nonprogram-Related Factors in Leaving Treatment

The study revealed a high percentage of early dropouts (49% within 30 days) who reported having considered leaving from the start despite recognizing potential treatment benefits. Both PRFs and NPRFs contributed significantly, highlighting the complexity of the decision-making process. High psychological burden appears to be a significant factor.

Therapeutic Community Work Structure

Over 40% found the TC program structure problematic, potentially due to the combination of high psychological burden and insufficient preparation/information. Improved patient preparation, increased staff accessibility, and individual program adjustments are suggested.

Group Therapy

Twenty-eight percent of participants found group therapy difficult, possibly due to pre-existing social anxiety or inability to manage emotional distress within a group setting. Pre-group interventions to manage anxiety are recommended.

Treatment Satisfaction

While initial reception was largely positive, factors like waiting times, information provision, and staff availability significantly influenced satisfaction and retention. Addressing these issues is crucial for improving patient experience and retention.

Relations with Clinical Staff and Other Patients

Confidence in staff competence was high (72%), but insufficient time for patient-staff interaction (43%) may have hindered the development of strong therapeutic alliances, a significant factor in treatment retention.

Is Dropout a Deliberate or Impulsive Act?

The majority of dropouts (66%) reported deliberate decisions, influenced by a combination of internal (psychological burden) and program-related factors. The importance of peer support in influencing this decision is highlighted.

Strengths and Limitations

The study's strengths include the high response rate and data collection at the point of dropout. However, limitations include the relatively small and predominantly male sample size and the broad definition of dropout. Further research with larger, more diverse samples is needed.

Implications

The study suggests interventions to reduce dropout should address both pre-treatment preparation and ongoing support to manage psychological distress and improve the patient-staff relationship. Increased staff availability and individualized program adjustments are essential.

Conclusions

Dropout from SUD treatment is a complex process influenced by the interaction between patient psychological burden and program factors. Early intervention strategies that address these factors are crucial for improving treatment outcomes and preventing premature program termination. The decision to leave is largely deliberate, with pre-existing thoughts and considerations influencing this choice.

Abstract

The underlying mechanisms of drop out in residential substance use disorder (SUD) treatment were investigated from the users’ perspective to identify what impacts their drop-out. A survey-based design was used in this study of patients who had decided to drop-out from residential SUD treatment with a therapeutic community approach. The survey included items such as patient satisfaction, psychological burden, and treatment-related factors such as staff competence. We found a high psychological burden among the dropout population. Patients who had considered dropout before leaving treatment reported significantly more difficulty from program-related treatment factors. The patients reported confidence in staff competence. A need for increased access to staff was reported, especially among those actively considering drop-out. Our results suggest that dropping out might not be an impulsive act but a result of prior consideration and decision-making. The study has important clinical implications for social and health services to consider to reduce dropout.

Summary

This study looked at why people leave treatment programs for drug and alcohol problems. Many people leave early, sometimes within just a week. Researchers wanted to know if leaving was a sudden decision or something people thought about for a while. They talked to people who left a special program to find out what happened.

Design and Study Settings

The study happened in Norway at a place that helps people with drug problems. It's a special program where people live and get treatment at the same time. The program lasts six to nine months and has lots of group activities. People get individual help too. The program is designed to help people take more responsibility for themselves.

Definition of Dropout

Leaving the program before it's finished is considered "dropping out." This includes people who leave and then come back, as well as those who are moved to another program.

Participants and Procedures

The study included 68 people (mostly men) who left the program over five years. Researchers gave them a questionnaire to fill out to find out why they left. To make sure people felt comfortable, they delivered questionnaires in sealed envelopes.

Measures

The questionnaire asked about things like: how old they are, where they live, how they feel, why they left, and what they thought of the program.

Data Analysis

Researchers used math to look at the answers and see if there were patterns. They wanted to see if leaving was a quick decision or something people planned.

Demographics and Clinical Variables

Most people were men, aged 18 to 50s. The average time in the program before leaving was almost 50 days. About half of them left within the first month.

Self-reported Psychological Variables

Many people reported feeling anxious, depressed, and emotionally overwhelmed when they left.

Reasons for Dropout

Most people gave several reasons for leaving. Some said the program itself was hard (group therapy, the program's rules), others said things outside the program caused them to leave (family issues, money problems).

Nonprogram-related factors

Many people said problems outside the program caused them to leave, such as problems with family or friends, money problems, or work/school issues.

Program-related factors

Many also said problems with the program itself made them leave, like not enough time talking with staff, the program’s structure or group therapy.

Treatment Satisfaction

Most people said they were treated kindly. However, some felt there wasn’t enough information given before starting the program and also did not get enough time to talk with the staff.

Relations with Staff and Fellow Patients

Most people said they trusted the staff. But many also wished they could have talked to staff more. How important the other people in the program were varied.

Impulsive versus Deliberate Dropouts

Most people thought about leaving for a while before they actually left. It wasn't usually a sudden decision.

Discussion

Many left early, possibly due to high emotional stress. The program structure and group therapy were also difficult for some. Better communication and support from staff might help.

Implications

The study shows that leaving isn't always a quick decision. Programs could be improved by giving people more information and support before and during treatment.

Conclusions

Leaving treatment is complex. It's important to understand how people feel and what problems they face, so programs can help them more. This includes supporting relationships with other patients and staff.

Footnotes and Citation

Cite

Ormbostad, H. A., Otterholt, E., & Stallvik, M. (2021). Investigating patients’ perceptions of residential substance use treatment. Is drop out a deliberate or impulsive act?. Journal of Social Work Practice in the Addictions, 21(3), 255-272.

    Highlights